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Sony VAIO laptop won’t power on

Monday, May 30th, 2016

A client has a Sony VIAO laptop that won’t power on. This is one of the flip-screen laptops that has an internal battery that is not easily replaced. The power brick was working, at least the light came on, and the power light on the laptop came on when the power brick was plugged in.

 

I found this information:

If you do not turn off your VAIO computer through the normal procedure, the power controller may be suspended due to a program error.Disconnect all cables and peripheral devices, such as the power cord and the USB device, and push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).Wait about five minutes and then put all cables and devices back in place and turn on the computer again.

 

The hole for the battery off button was on the bottom of the laptop for this model, and was so small I didn’t have a paper clip small enough, so I used a pushpin.  Power disconnect, hold battery off button for 5 seconds, and the laptop powered off.

 

Remember to regularly back up your computers!  Set up an automated task to do backups at least several times a week.  If you don’t have much data, cloud backup might work for you, otherwise get one or two external USB drives. Two is better, because you can switch them out and “ping-pong” between the drives.  Take the drive that is not in use to a secure location, and switch them out on a weekly basis.

 

Be safe out there!


IRS Scam phone calls

Monday, May 9th, 2016

This morning I received yet another IRS scam phone call, from a different area code.  This time I didn’t answer, but the scammer’s robocaller still left a voicemail.

I googled “IRS lawsuit call” and got the following page:

https://www.irs.gov/uac/Newsroom/Phone-Scams-Continue-to-be-a-Serious-Threat,-Remain-on-IRS-Dirty-Dozen-List-of-Tax-Scams-for-the-2016-Filing-Season

Among other things the article mentions 5000 people have been scammed out of a total of over $26 million!  That’s a LOT of money!

 

Excerpted from the article:


The IRS will never:

  • Call to demand immediate payment, nor will the agency call about taxes owed without first having mailed you a bill.

  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.

     

  • Require you to use a specific payment method for your taxes, such as a prepaid debit card.

     

  • Ask for credit or debit card numbers over the phone.

  • Threaten to bring in local police or other law-enforcement groups to have you arrested for not paying.

For more, visit “Tax Scams and Consumer Alerts” on IRS.gov.


Another IRS scam phone call

Monday, May 9th, 2016

I received yet another IRS scam call today, from a different number.  I didn’t recognize the number so I let it go to voice mail, but the scammer’s system still left voice mail.  

I did a google on “IRS phone scam” and came up with this from the IRS website:

https://www.irs.gov/uac/Newsroom/Phone-Scams-Continue-to-be-a-Serious-Threat,-Remain-on-IRS-Dirty-Dozen-List-of-Tax-Scams-for-the-2016-Filing-Season

Among other things the article mentions that 5000 victims have paid over $26 million as a result of the scams.

 

Excerpted from the article:

“The IRS will never:
  • Call to demand immediate payment, nor will the agency call about taxes owed without first having mailed you a bill.
  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
  • Require you to use a specific payment method for your taxes, such as a prepaid debit card.
  • Ask for credit or debit card numbers over the phone.
  • Threaten to bring in local police or other law-enforcement groups to have you arrested for not paying.
 

Bogus IRS phone call

Friday, May 6th, 2016

I received a phone call from 478-279-6895 with a recording stating it was from the IRS and that they were filing suit.

This is a bogus call trying to get you to call them back.  Which I didn’t of course.

My understanding is that IRS does not call to threaten lawsuit.  They send their threats through the US postal.

 

Be careful out there!

Team Veritas provides computer, network, and website support for individuals and small to medium businesses in the greater Charlottesville VA area.